People Plan - A Plan for Us

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We are excited to officially share with you our People Plan.


What is a People Plan?

The People Plan is a strategic plan that identifies the vision, areas of focus, and action items that will be delivered over the next several years. This Plan will help create the tools, programs and infrastructure needed to create a respectful, inclusive and collaborative organization. It will help us to attract and retain a talented and diverse workforce and continue to deliver valued services to our community.

Why do we need a People Plan?

With many employees retiring, we need to attract lots of new employees to our organization. Over the next several years, we’ll see our workforce become a greater mix of people. This will include five generational groups, with the highest number of employees being millennials and Gen Z. We’ll also see more variety with things like ethnicity, race, religion, ability, sexual orientation, gender identity and expression. To attract, keep and motivate these employees, many of our people practices and policies need to be updated and we’ll need to focus on providing a safe and respectful workplace for all.

How was the People Plan Developed?

Because the People Plan impacts all employees across our organization, a Steering Committee of representatives from each Service Area has led its development. The Committee was supported by an outside consulting firm to consider information about our employees, external workforce trends and to conduct employee focus groups and surveys. The process was also supported by enthusiastic employees from across the organization called People Plan Ambassadors.

Next Steps

The People Plan Steering Committee is now working alongside the Senior Leadership Team in developing an Implementation Plan. Actions and projects will be identified for each Strategy and people will be assigned from across the organization to lead the work. Information collected through the Focus Groups and surveys will be provided to the project leads, to ensure employee feedback guides the work ahead. And there’ll be many opportunities for employees to continue to provide input as the work unfolds. Regular updates will be provided to employees about the progress for each project.


We are excited to officially share with you our People Plan.


What is a People Plan?

The People Plan is a strategic plan that identifies the vision, areas of focus, and action items that will be delivered over the next several years. This Plan will help create the tools, programs and infrastructure needed to create a respectful, inclusive and collaborative organization. It will help us to attract and retain a talented and diverse workforce and continue to deliver valued services to our community.

Why do we need a People Plan?

With many employees retiring, we need to attract lots of new employees to our organization. Over the next several years, we’ll see our workforce become a greater mix of people. This will include five generational groups, with the highest number of employees being millennials and Gen Z. We’ll also see more variety with things like ethnicity, race, religion, ability, sexual orientation, gender identity and expression. To attract, keep and motivate these employees, many of our people practices and policies need to be updated and we’ll need to focus on providing a safe and respectful workplace for all.

How was the People Plan Developed?

Because the People Plan impacts all employees across our organization, a Steering Committee of representatives from each Service Area has led its development. The Committee was supported by an outside consulting firm to consider information about our employees, external workforce trends and to conduct employee focus groups and surveys. The process was also supported by enthusiastic employees from across the organization called People Plan Ambassadors.

Next Steps

The People Plan Steering Committee is now working alongside the Senior Leadership Team in developing an Implementation Plan. Actions and projects will be identified for each Strategy and people will be assigned from across the organization to lead the work. Information collected through the Focus Groups and surveys will be provided to the project leads, to ensure employee feedback guides the work ahead. And there’ll be many opportunities for employees to continue to provide input as the work unfolds. Regular updates will be provided to employees about the progress for each project.

People Plan Q&A

You can submit your questions about the People Plan in the form below. You can also speak with a People Plan Steering Committee Member, People Plan Ambassador or email peopleplan@london.ca.


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    Will the People Plan be effective 2019-2023, similar to the City's Strategic Plan?

    4 months ago

    Not necessarily. The People Plan will have actions that may take more time to work on beyond our current Strategic Plan. Development and implementation of the People Plan is however noted in our current Strategic Plan. Our Council understands the importance of this work for our future.

Page last updated: 26 August 2021, 13:51