London, like many cities across Canada, is facing significant challenges related to housing affordability and homelessness. Addressing these challenges requires a coordinated effort between all levels of government and community partners.

The City of London’s long-term goal is to increase access to supportive, affordable, permanent housing. While that work continues, immediate supports are needed. London's Micro-Modular Shelter at 3900 Cheese Factory Road was developed to provide safe shelter and on-site supports for people currently experiencing homelessness.

The main goal is to help people stabilize, get the supports they need, and move toward permanent housing.

London’s Micro-Modular Shelter provides safe, private housing space with 60 shelter units. Each unit includes electricity, heating and cooling, a bed, a chair, a side table, and storage. Ten of these units are designed for couples who want to live together. The Micro-Modular Shelter provides shelter, essential services, and supports for up to 70 individuals currently experiencing homelessness.

The site also includes shared washrooms and showers, laundry facilities, a dining area with daily meals provided on site, and office and support space. A designated on-leash dog-walking area supports participants with pets.

Participants have access to case management, service navigation, and mental health and addiction supports. Daily transportation is provided by the site operator, Xpera, to help participants attend appointments, access services, and meet essential needs, alongside existing public transit options.

Safety features include 24/7 on-site staffing, safe entry measures, security cameras, and lighting throughout the site. The safety of participants, staff, and the surrounding business community is a priority.

The site is nearing its planned capacity of 70 participants. Since move-ins began in late January, individuals have been referred through London’s Coordinated Access system.

Several partners provide weekly health, social, housing, and income support services directly on site, helping participants access care, income supports, and pathways to permanent housing. These coordinated services are designed to support stability and long-term housing outcomes.