Frequently Asked Questions
What is the City of London's role in this pilot program?
In January 2020, the Province of Ontario launched a five-year e-scooter pilot program. The pilot is intended to evaluate the use of both personal and shared e-scooters to examine their ability to safely integrate with other vehicle types and determine whether existing provincial rules of the road are adequate.
As part of the pilot program, Ontario municipalities first need to decide if they will pass by-laws to allow e-scooter use. Municipalities also need to determine if and where e-scooters can be operated and parked most safely in their community.
On July 5, 2022, Council approved the use of personal e-scooters and directed City staff to update existing by-laws to regulate their use in London, including a prohibition of their use on sidewalks, which is similar to existing rules for bicycles.
Learn more about the key elements of the Ontario pilot program
How are other cities in Ontario using e-scooters?
Within the last few years, personal e-scooters have gained popularity as a way of getting around.
Ottawa, Hamilton, Windsor, York Region, Brampton and Mississauga allow personal e-scooters. The Region of Waterloo allows them as of July 1, 2022.
Toronto is currently not allowing personal e-scooters.
How fast can e-scooters travel?
To meet the requirements of the Ontario Ministry of Transportation, e-scooters must not travel faster than 24 km/h. Some municipalities have further lowered this speed limit for rider safety and to comply with speed limits on multi-use pathways or other facilities shared with pedestrians.
What features are e-scooters required to have?
In Ontario, e-scooters require an electric motor, brakes, a handlebar, lights, and a bell or horn.
Who can ride an e-scooter?
E-scooters are legal for riders ages 16 and up. Helmets are mandatory for riders under the age of 18 years old.