We want to hear from you
We are collecting feedback on the e-scooters. Whether you ride them, walk past them, or share the road with them, we want to hear about your experience!
Fill out our feedback form by March 31, 2026. Your feedback will help inform a report to City Council for consideration of extending participation in the pilot program and amending the municipal by-law to continue to be in effect.
You can also chat with City staff about e-scooters at the following pop-up booths across the City:
- Stronach Community Recreation Centre, Friday, February 20 from 6:30 p.m. to 8:30 p.m.
- Western Fair Market, Saturday, February 21 from 9 a.m. to 1 p.m.
- StarTech.com Community Centre, Monday, February 23 from 4:30 p.m. to 6:30 p.m.
- Western University, Friday, February 27 from 10 a.m. to 12 p.m.
- White Oaks Mall, Saturday, February 28 from 10 a.m. to 12 p.m.
- East Lions Community Centre. Monday, March 2 from 4:30 p.m. to 6:30 p.m.
- Landon Library, Tuesday, March 3 from 4 p.m. to 6 p.m.
- Fanshawe College, Thursday, March 5 from 12 p.m. to 2 p.m.
- Stoney Creek Community Centre, Friday, March 6 from 4:30 p.m. to 6:30 p.m.
- Canada Games Aquatic Centre, Saturday, March 7 from 10 a.m. to 12 p.m.
- Central branch of London Public Library, Monday, March 9 from 4 p.m. to 6 p.m.
About this project
The Province of Ontario launched an e-scooter pilot program on January 1, 2020. Originally a five-year program, the pilot has been extended until November 27, 2029. The program's purpose is to evaluate the use of both personal and shared e-scooters and determine whether existing provincial rules of the road are adequate.
As part of the pilot, Ontario municipalities can determine if and how e-scooters can be used in their communities. In addition to deciding where e-scooters can be used, municipalities must also define where the e-scooters can be parked.
In March 2023, the City of London opted into the pilot
program for personal, privately-owned e-scooters only. This meant that several municipal
by-laws were updated to reflect where and how personal e-scooters could be
used.
London’s participation in the provincial pilot program is regularly reviewed. At the most recent review (Nov. 25, 2025), the Electric Kick-Scooter pilot program was extended to May 26, 2026.
Read London's Electric Kick-Scoot and Cargo Power-assisted Bicycles By-law.
The City did not opt into the e-scooter share portion of the
provincial pilot. This means that e-scooter share companies are not allowed to
operate on public property in London for at least the duration of London’s
participation in the provincial pilot.
What is an e-scooter?
An e-scooter is a stand-up scooter powered by an electric motor. They are legal for users ages 16 and up and are built with a large deck in the center which the rider stands on. E-scooters are becoming more popular in many North American cities.
Learn where you can ride e-scooters in London.
Above: An example of an e-scooter.
Share your feedback on the electric kick-scooter pilot program
You can share your feedback on the electric kick-scooter pilot program in the feedback form below.
