Our Core Area

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The City of London has a vision to revitalize our Core Area as the cultural, civic, retail, and economic heart of London, and as a great place to live. Ultimately, we want to improve homelessness prevention, enhance safety and security, ensure there is space for the economy to grow, and create a positive space to attract visitors in our Core Area.

Engagement opportunities

Monthly updates related to Core Area initiatives are available in the 'Newsfeed' section below. Survey and forum engagement opportunities will also be hosted on this web page when input or feedback is requested by City staff.

Have a question or comment? Share it under the 'Questions' section below and a City staff member will follow up with a response.

The City of London has a vision to revitalize our Core Area as the cultural, civic, retail, and economic heart of London, and as a great place to live. Ultimately, we want to improve homelessness prevention, enhance safety and security, ensure there is space for the economy to grow, and create a positive space to attract visitors in our Core Area.

Engagement opportunities

Monthly updates related to Core Area initiatives are available in the 'Newsfeed' section below. Survey and forum engagement opportunities will also be hosted on this web page when input or feedback is requested by City staff.

Have a question or comment? Share it under the 'Questions' section below and a City staff member will follow up with a response.

  • July 14, 2021 Update

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    Preparation underway for move to Step Three of Roadmap to Reopen

    With the Province entering Step Three of the Roadmap to Reopen this Friday, July 16, Londoners can look forward to enjoying more of the great things our core area offers. With an increase in outdoor social gathering limits and the reopening of indoor dining and events, there is so much to be excited for this summer! Personal care services are in full swing in the core, including hair salons and barbers, manicure and pedicure salons, spas and tattoo studios. This is on top of the patios and non-essential retail stores that have already been serving Londoners for weeks.

    With so many great restaurants and cafes, retail shops and entertainment options reopening, and fun core area contests being offered, there’s never been a better time to visit Downtown London or Old East Village. Learn more about some of these great contests and other City initiatives below.

    Report garbage, clean-up, safety and security issues in the core area through Service London

    Have you heard about Service London? It’s a nifty portal where you can report issues including loose garbage and litter, sidewalk and road repairs and graffiti removal, to name a few. Simply go to service.london.ca and report your issue – it’s that easy! Visit Service London.

    Construction Dollar program returns to support core area businesses

    The Core Area Construction Dollars program has returned for its second year to support downtown and Old East Village businesses during another busy construction season. Londoners can receive Construction Dollars from the Downtown London and Old East Village BIAs, as well as their businesses through giveaways, contests and promotions. Learn more.

    Core Area activation and experiences

    The City is continuing to work with the core area BIAs, Tourism London and other partners to support new and safe activations and programming in the core this summer. As more experiences are confirmed, the City will be working with these partners on promoting them using social media and our websites.

    Summer plants add colour to the core

    This month, crews have been out planting and watering in the core area. They’re helping make the City’s pots, hanging baskets and planters look beautiful for the summer.

    Reporting business break-ins and accessing trespass authorization

    It’s important to know who to call ahead of a break-in. Businesses should call 911 if a suspect is still inside their property. Businesses who come across a break and enter that occurred in the past, meaning the suspect has fled, can call the London Police Service non-emergency line at 519-661-5670. In cases where occurrences take place on private property, the Coordinated Informed Response group can assist the private property owners and occupants under the Trespass to Property Act. For more information on how to access this service, please contact dkramers@london.ca.

    Downtown Loop Construction Update

    Work on the Downtown Loop continues to progress well. New sidewalks have been installed between Richmond and Talbot Streets, so be sure to stroll this way and check out the latest finishing touches being added in the area. Between Richmond and Clarence Streets, crews are continuing to install new London Hydro infrastructure duct banks and structures along the north side of King Street. Underground work is expected to progress east to the Clarence and King intersection at the end of the month. Sign up to receive bi-weekly updates on construction.

    Share feedback on the core area garbage collection schedule

    The City is collecting feedback on proposed changes to the core area’s garbage collection schedule. The City is hoping to increase the number of times garbage bags are collected, reduce the amount of times garbage bags stay visible at the curb and address as many requests and concerns shared by businesses and tenants. Take the survey.

    Explore summer patios in the core

    Are you looking for some local patios to visit this summer? Several Old East Village and Downtown London restaurants, cafes, breweries and distilleries have great patios to connect with friends and family at. Downtown London has created a patio map to showcase all the great businesses you can support. Old East Village has also created a list of some of the top summer patio destinations. Get excited about summer patio season!

    Snap a pic to win $1,000!

    Tourism London and Downtown London have partnered to give away $1,000 in construction dollars to spend at local businesses in London’s core! Share your favourite photo from a past or recent downtown experience to your Instagram for a chance to win. Learn more.

    Stay A Little Longer in London, Ontario

    Book a minimum two-night (consecutive) stay at a participating hotel and receive a $100 London Tourism, Ontario, Canada VISA card upon check in. Use your VISA card to eat, drink, shop or play within the Forest City to help support local businesses and restart tourism in London. Learn more.

  • June 10, 2021 Update

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    Get excited for patio season and sidewalk sales

    With the Ontario government announcing the province will move into Step One of its Roadmap to Reopen on Friday, June 11, 2021, businesses can begin preparing for patio season and sidewalk sales.

    The City has extended temporary permissions allowing expanded outdoor patios to stay operational, until December 31, 2021. Learn more. Additionally, Council has approved a Zoning amendment to permanently allow expanded seasonal patios on private property, city-wide, as well as a longer patio season.

    The City launched a streamlined application process to host sidewalk sales on City property, to make it easier for businesses to serve customers safely outside. Learn more.

    Share feedback on the Core Area garbage collection schedule

    The City is collecting feedback on proposed changes to the Core Area's garbage collection schedule. We are planning to increase the number of times garbage bags will be collected, reduce the amount of time garbage bags stay visible at the curb and address as many of the requests and concerns shared by businesses and tenants. Share your feedback.

    Free Core parking continues with new CORE promo

    To help support businesses in the Core Area, the City is launching a new promotional code to access two hours of free parking through the HONK app. Motorists visiting the Core Area can access two hours of free parking by entering the promotional code ‘CORE’ from a phone, tablet or computer. Anyone not able to use the HonkMobile app can also phone Parking Services at 519-661-4537 to arrange the discount. Learn more.

    An update on initiatives to improve our Core

    In May, the City hosted a forum to provide a comprehensive update on activities taking place in London’s Core. Topics discussed include the ambassador program, Core Area summer services, safety and security in the Core and more. Watch the webinar recording.

    Supports available in the Core

    Worried about a particular issue in the Core and don’t know who to call? Our Core Area supports contact list provides a comprehensive overview of who to call in particular situations related to safety and security, garbage and clean-up and more. View the Core Area supports contact list.

    Check out the Core Area power washing routes

    The City’s Roads team will be conducting power washing throughout the summer season. Power washing typically takes place once a month from May to September, which is dependent on the temperature being above zero. View the Core Area power washing route.

    We can’t wait to see you on Dundas Place

    When it becomes safe to do so, we are excited to begin programing Dundas Place with activities. We’re gearing up to host a number of small and safe activations outdoors this summer and fall. If your business would like to learn more or participate, please contact Ryan Craven at rcraven@london.ca.

    Downtown Loop construction update

    Work on the Downtown Loop is progressing well, and the contractor is putting the finishing touches on the block of King Street between Talbot and Richmond Streets. With this section wrapping up, the contractor has shifted west to the block between Ridout and Talbot Streets. One lane of vehicle traffic is being maintained between Ridout and Richmond for the duration of the project. Sign up to receive bi-weekly updates on construction.

    Free parking in Old East Village

    Customers in Old East Village can use the promo code DIGOEV on the HONK app to receive free parking for two hours at Municipal Lots #1 and #2 around construction. Customers can also call the City’s parking services at 519-661-4537 to arrange the discount. The City has recently added new signage on King Street in Old East Village that helps direct drivers to nearby parking lots and notifies that businesses are open. Learn more.

  • May 3, 2021 Update

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    Temporary traffic changes along Dundas Place

    The City is implementing temporary traffic diversions on Dundas Place to help improve safety and mobility for all road users during 2021 construction. This involves preventing vehicle traffic from entering Dundas Place from Ridout Street in the west and Wellington Street in the east, to reduce the volume of through traffic. Drivers will reach their Dundas Place destinations using Talbot, Richmond or Clarence Street instead. This change requires a bylaw approval from City Council on May 4. If approved, these changes will take effect beginning Thursday, May 6, 2021.

    Programming and events are being planned for Dundas Place, and we look forward to launching these as soon as it becomes safe to do so.

    Sidewalk sales

    The City of London has launched a new streamlined application process to host sidewalk sales on City property, to make it easier for businesses to serve customers safely outside. Learn more.

    Free parking in the Core

    The City continues to offer free two-hour parking under the HonkMobile code, ‘B2B20’, as part of efforts to support businesses through the pandemic. Parking on Dundas Place is now under a one-hour time limit and free from 8 a.m. to 6 p.m., Monday to Saturday. In the evenings between 6 p.m. and 8 a.m., on Sundays and holidays parking on Dundas Place is unrestricted and free. Learn more.

    New temporary park & pick-up locations downtown

    The City has added more than a dozen new short-term parking spots throughout the downtown to provide clearly identifiable locations for customers and food delivery drivers making quick food and parcel pickups. See media release.

    Expanded patios

    Temporary permissions allowing for expanded use of outdoor space for patios this past year have been extended to the end of 2021. In addition, Council has approved a Zoning amendment to permanently allow expanded seasonal patios on private property, city-wide, as well as a longer patio season.

    Housing Stability

    Several projects are underway that will provide additional affordable housing in London. Among these is the addition of 34 units for individuals with high support needs, as part of the Indwell Project at 744 Dundas Street, which is scheduled to be built by the end of 2022. Read more.

    Victoria Lands sale approved

    In late February, Council approved the sale of the Old Victoria Hospital Lands Phase II (OVHL) to Vision SoHo Alliance group for their proposal to create over 600 units of housing, including 300 units of affordable housing. See media release.

    Instagram business takeover

    Within the next few weeks, we will be launching an Instagram takeover program, highlighting local businesses once a week during a defined time period on the City’s Instagram. Please follow the City’s Instagram to stay up-to-date.