Organizational Capabilities
Introduction to Organizational Capabilities
The City of London’s Organizational Capabilities Plan identifies the core business skills that matter most to achieving successful outcomes for both our city and staff. Organizational Capabilities will help create learning pathways, tools, best practices, peer networks, and governance frameworks that focus on making it easier to deliver better services.
As we focus on day-to-day operations, projects, and strategic initiatives, we often forget about the core business capabilities that support the successful implementation of them. While these capabilities are often overlooked given everything we must do, doing them well, can be the difference between a successful outcome or not.
The Organizational Capabilities plan will focus on helping you get access to what you need. Whether you are looking to be more proficient within your current role or work towards an aspiring one, we aim to build learning pathways to help you close skill gaps across the six capabilities.
The six capabilities are:
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Growing Together as an Organization
Over the next four years, we aim to move interested employees from a level of basic awareness of Project Management, Continuous Improvement, and Data Literacy to regular practitioners using specific learning pathways and resources based on role alignment and aspiring career paths.
Basic Awareness → General understanding of the tools and techniques, and the benefits of the organizational capabilities within the workplace
Emerging Capability → Starting to apply the appropriate tools to opportunities. Team members begin to incorporate the organizational capabilities into their work with some success
Regular Practitioner → Recognizes the value of the organizational capabilities and have developed advanced skill sets. Best practices are integrated into the way they work, and they are continuously improving.
Our Roadmap
The capabilities will roll out in several phases over the next few years. Priority has been set based on business needs, leadership direction and potential for improved outcomes. 2024: Focus on Continuous Improvement, Project Management and Data Literacy & Analysis What to expect:
2025-2027: Begin to focus on Policy & Report Writing, Business Planning & Analysis, and Innovation, while continuing to grow the programs above. |  |
The capabilities will roll out in several phases over the next few years. Priority has been set based on business needs, leadership direction and potential for improved outcomes.
2024: Focus on Continuous Improvement, Project Management and Data Literacy & Analysis
What to expect:
- Access to learning resources, tools, templates and best practice
- Introduction of Basic Awareness (begin training programs
- Communities of practice
- Mentorship program (Project Management)
- Governance groups
- Additional learning pathways
2025-2027: Begin to focus on Policy & Report Writing, Business Planning & Analysis, and Innovation, while continuing to grow the programs above.
How We Can Help
We're Here to Partner With You
Below are a few examples of practices we can help your team with. Not sure where to start? We can help with that too!
Problem Definition, Brainstorming & Ideation → Through facilitated workshops, we can help your team understand your pain points, design your desired future state, brainstorm solutions and formulate a plan to get it done.
Process Mapping → Process mapping helps you understand the flow of your work and is the basis for improvement. Before we can improve, we first need to understand. Our team can help your team document your process and start to identify opportunities for improvement.
Workplace Organization → Using 5s methodology, our team can help you create a more efficient and safer workspace.
Visual Management Boards & Team Huddles → Using visual management boards, we can help you organize your work, stay on top of your tasks and run effective team meetings.
Access to Tools and Templates → Our team has a large (& growing) toolbox of resources we can share with your team to assist with all of the capabilities, including Project Management tools.
Training & Learning Resources → Our team has a number of Continuous Improvement programs and will be offering introductions to Project Management and Data Analysis in 2024, with future plans to offer full learning paths from beginner to expert. Stay tuned to learn more!
Our Approach
Our team takes an “I Do, We Do, You Do” approach that focuses on mentoring teams, transferring knowledge, and building skillsets that help you champion the work in the future.
If you are interested in working together, tell us what you would like help with by completing our form and we will reach out shortly to chat!
Nominate a Champion
Thank you for your interest in recognizing a champion in Continuous Improvement, Data Literacy and Analysis, or Project Management in your area. So many people at the City are doing great work, and we want to celebrate them. Please provide the information below, and a member of the Strategy and Innovation team will be in touch. This process is completely anonymous, so you can even nominate yourself!
Do you have a question?
The Strategy and Innovation team is always here to answer your questions around the organizational capabilities. They are also anxious to hear from you about how you think we can help make City of London a centre of excellence for project management, data analysis and continuous improvement. Don't be shy - ask away!
Thank you for your contribution!
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