Health and Homelessness in London

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London is facing a dire health and homelessness crisis.

To address this crisis, a collective of community experts across sectors have designed a system response that is a first of its kind in London, and unique in Ontario. That group included more than 200 individuals representing nearly 70 local organizations in community health and social services, institutional healthcare, education, emergency services, business and economic development, land and housing development and multiple levels of government.

The Whole of Community System Response will support the entire community – those who are most marginalized, those working in the system, and those trying to provide support, including businesses and community members who also experience the impacts of this crisis.

Next steps

Following Council endorsement of the Hubs Implementation Plan in July, City staff undertook a number of next steps:

  • A competitive procurement process was initiated to identify lead agencies and proposed locations for the first five Hubs.
  • Advocacy efforts continue for funding to support implementation of the plan.

Engagement opportunities on London’s Whole of Community System Response to the health and homelessness crisis also continued at the end of August, giving Londoners more opportunities to ask questions and provide feedback on the Hubs Implementation Plan.

Residents could attend one of five in-person sessions taking place between August 30 and September 7. Feedback was also collected through this webpage.

A report was then prepared by the City about health and homelessness and the procurement process to identify lead agencies to operate Hubs. The report can be reviewed online.

The report was discussed at a Special Meeting of the Strategic Priorities and Policy Committee on September 25, 2023. A recording of this meeting can be viewed below on this webpage. The recommendations of the report were approved at the committee meeting and will next be considered at a Council meeting on October 5, 2023.



London is facing a dire health and homelessness crisis.

To address this crisis, a collective of community experts across sectors have designed a system response that is a first of its kind in London, and unique in Ontario. That group included more than 200 individuals representing nearly 70 local organizations in community health and social services, institutional healthcare, education, emergency services, business and economic development, land and housing development and multiple levels of government.

The Whole of Community System Response will support the entire community – those who are most marginalized, those working in the system, and those trying to provide support, including businesses and community members who also experience the impacts of this crisis.

Next steps

Following Council endorsement of the Hubs Implementation Plan in July, City staff undertook a number of next steps:

  • A competitive procurement process was initiated to identify lead agencies and proposed locations for the first five Hubs.
  • Advocacy efforts continue for funding to support implementation of the plan.

Engagement opportunities on London’s Whole of Community System Response to the health and homelessness crisis also continued at the end of August, giving Londoners more opportunities to ask questions and provide feedback on the Hubs Implementation Plan.

Residents could attend one of five in-person sessions taking place between August 30 and September 7. Feedback was also collected through this webpage.

A report was then prepared by the City about health and homelessness and the procurement process to identify lead agencies to operate Hubs. The report can be reviewed online.

The report was discussed at a Special Meeting of the Strategic Priorities and Policy Committee on September 25, 2023. A recording of this meeting can be viewed below on this webpage. The recommendations of the report were approved at the committee meeting and will next be considered at a Council meeting on October 5, 2023.


Page last updated: 26 Sep 2023, 09:05 AM