City Council is developing the Strategic Plan 2019-2023 for the City of London. This Plan will guide the work of Council and Administration over the next four years. And, we need your help.

The first step was to consider the Vision, Mission and Values. With input collected through community feedback, Council developed preliminary statements for each of the Vision, Mission and Values statements. If you didn't get a chance to share your feedback earlier, it's not too late, visit Vision, Mission and Values tab to provide your feedback.

Now we're asking for your feedback on the proposed Outcomes, Expected Results, and Strategies to make sure the Strategic Plan represents the priorities of our community.

Feedback will be collected online and at engagement events across the community throughout the month of February. All community feedback will be rolled up and shared with Council to help them set the Outcomes, Expected Results, and Strategies in order to develop and finalize the 2019-2023 Strategic Plan.

We want to know what is most important to you. Visit each of the tabs below and share your feedback!

Share your feedback by February 28.

Vision

1. Our region’s capital, advancing commerce and connecting people through culture, entertainment, and sport as the heart of Southwestern Ontario.

2. A bold leader in fostering an innovative, prosperous, and liveable city connected to the world.

3. A diverse community of neighbours building for a prosperous future.

4. A city of unlimited potential where enterprise is valued and dreams are realized.

5. A resilient community where all are welcomed and valued, building for a prosperous future.

What words or statements resonate with you the most?

28 February, 2019

mac&cheese says:

“1, 2, 3, 5 ”

28 February, 2019

Connie says:

“connecting peoplel,liveable city, diverse community of neighbours, all are welcomed, unlimited potential, building for a prosperous future”

28 February, 2019

Mary Ann H. says:

“Will you please keep this feedback session open for another few weeks? It has been hard to get people engaged in this discussion.”

28 February, 2019

northernflower says:

“innovative, prosperous and liveable city connected to the world; smarter green housing and transport, building up not out, food security ”

28 February, 2019

Forest City Resident says:

“A resilient community where all are welcomed and valued; diverse community of neighbours ; bold leader; innovative & connected; culture.”

28 February, 2019

Milrh says:

“5. A resilient community where all are welcomed and valued, building for a prosperous future.”

28 February, 2019

Marnie says:

“I prefer #3”

28 February, 2019

London citizen says:

“Bold leadership Unlimited potential Resilient community”

28 February, 2019

JoJo says:

“The words Unlimited Potential, Prosperous Future, Dreams and Liveable City are what people want and feel in there city they live in.”

28 February, 2019

Lynn Brown says:

“I favour the 4th choice but would add sustainable future in some form. ”

28 February, 2019

HV says:

“Sport. Connected. Diverse. Welcomed. ”

27 February, 2019

Mallory says:

“Items 2,3,5”

Are there words or statements that could be eliminated?

23 February, 2019

Londoner says:

“We must be more aware of the challenges our vulnerable experience trying to eat and keep a roof over their head, and act on it.”

22 February, 2019

J says:

“#1 seems ambitious as we have homelessness, mental health and addiction isssues that need to be improved. Who wants to showcase that?”

20 February, 2019

GardenNurse says:

“Bus Rapid Transit = a huge lost opportunity to wear big boy pants to the Cities of Ontario . Streetcars, monorail, and self driving cars !”

20 February, 2019

Carol says:

“Too much focus on commerce, enterprise and economic prosperity”

20 February, 2019

Julie says:

“Prosperous is repeated twice - how about opportunity? Also, "enterprise is valued" - this seems code for giving handouts to the wealthy”

16 February, 2019

Krista says:

“1st too egotistical. 4th cheesy. Resilient community. Not aware of any hardships the community has had to overcome”

12 February, 2019

Steve says:

“#4 seems to promise everything to everyone. The City shouldn't suggest things it can't deliver.”

11 February, 2019

John Scott-Pearse says:

“Like a "vision statement" is where to start ! !....... It's just political postering.....Start with a list of what is wrong. ”

9 February, 2019

sg says:

“Too much repetition of exactly the same value: 1:"advancing commerce", 2:"prosperous", 3:"prosperous", 4:"enterprise", 5:"prosperous future"”

6 February, 2019

J says:

“Numbers 1 and 3 can be eliminated entirely.”

5 February, 2019

Deb Prothero says:

“4.”

5 February, 2019

Roberta says:

“Prosperous - too much economics and not enough social justice.”

If you were to write a Vision statement for the City of London, drawing from the above statements, what would it say?

28 February, 2019

London citizen says:

“A resilient and bold city that fosters diversity and innovation”

28 February, 2019

Lynn says:

“a city of potential for prosperity and innovation shared justly among all for a sustainable future .”

27 February, 2019

Danielle says:

“Beauty, Respect for heritage, Unique, Recovery, Strength, Trust in our Police services, better management of money spent on projects.”

23 February, 2019

Wiley Willy says:

“An inquiring community, collaborating with neighbours throughout Ontario to learn & fulfill our potential.”

22 February, 2019

J says:

“A diverse community of connected neighbours engaged with leaders to building for a prosperous future.”

22 February, 2019

Anti-speciesist Rob says:

“Embrace local indigenous history, no more slaughterhouses (justice for all Earthlings), rapid response funding for shelters in cold snaps. ”

22 February, 2019

Ghalia says:

“Giving seniors more facilities. Like free transportation. And reducing the yearly anyway. God bless Canada and keep it safe and glorious.”

21 February, 2019

Mike Lucas says:

“A city that is affordable and safe and run by leaders who understand that they are actually spending other peoples's money and respect that ”

16 February, 2019

Krista says:

“Welcoming neighbourhoods leading in innovation, enterprise, compassion and community connected to the world.”

12 February, 2019

Steve says:

“A bold leader in fostering an innovative, prosperous, sustainable, resilient, and liveable city connecting our region to the world.”

11 February, 2019

Mary Bray says:

“Downtown is the heart of the city and the image to the world of who we are. It is a disgrace”

11 February, 2019

John Scott-Pearse says:

“Make it a place smart, ambitious, educated young people want to live...... London's problem is that it retains too much of the trash.”

Mission

1. A responsive and modern public service partner that fosters change to build a better London for all.

2. Engaged and responsible public servants building a better city for all.

3. Delivering opportunity with respect, compassion, and accountability.

4. Serving in partnership with respect, equity, and inclusion to build a better city for all.

5. To help Londoners prosper and grow in an inclusive and connected community.

What words or statements resonate with you the most?

28 February, 2019

northernflower says:

“...responsive and modern public service partner that fosters change, and responsible public servants ....building a better city for all”

28 February, 2019

Forest City Resident says:

“Respect, compassion, equity, inclusion; engaged and responsible; responsive and modern; accountability; collaboration/partnership; better.”

28 February, 2019

ClaireC says:

“Engaged Opportunity Partnership Connected”

28 February, 2019

Marnie says:

“I prefer#5”

28 February, 2019

London citizen says:

“Responsive Partnership Inclusion Accountability”

28 February, 2019

nobody says:

“none. there's nothing wrong with your current mission”

28 February, 2019

HV says:

“For all. Engaged. Compassion and accountability. Inclusive. ”

27 February, 2019

1250 says:

“responsive and modern, engaged, building better, respect, compassion, equity, inclusion”

27 February, 2019

Shaina says:

“Responsive and modern transit - we are in desperate need of tranist that runs on time and is accessible for all our city members. Shelters!!”

23 February, 2019

Buzzyfoo says:

“#2 engaged and responsible”

23 February, 2019

David says:

“A responsive and modern public service partner that fosters change to build a better London for all.”

22 February, 2019

J says:

“5”

Are there words or statements that could be eliminated?

28 February, 2019

ClaireC says:

“Mission statements articulate : 1) what you do, 2) for whom, 3) the benefit. None of the options articulate all three elements, imho.”

18 February, 2019

Sarah C. says:

“This statement should be more direct and clear. If it is too vague there will never be accountability. ”

5 February, 2019

Deb Prothero says:

“Public servants should be accountable without stating this. City is not it's public servants so much as it is it's citizens.”

29 January, 2019

Friend says:

“engaged. not sure what it means. responsive has multiple meanings. How about empathetic instead”

24 January, 2019

Vicki Van Linden says:

“Engage with all levels of government and the private sector to end homelessness by providing housing and supports immediately. ”

24 January, 2019

DH says:

“Number 2 and 4 could be combined.”

21 January, 2019

Mike L. says:

“1 and 2 seem to be too narrow for a mission statement.”

16 January, 2019

Bill says:

“Words like "responsive", "engaged", "compassion"= a list of virtues so general that you cannot understand what they might mean in practice.”

16 January, 2019

Robert says:

“Less is more ”

If you were to write a Mission statement for the City of London, drawing from the above statements, what would it say?

22 February, 2019

J says:

“Working together for a safe, secure, modern, environmentally kind and culture rich city. ”

18 February, 2019

Sarah C. says:

“Building sustainability today, for the London of tomorrow.”

7 February, 2019

Anne says:

“Delivering responsive and inclusive public services with respect, compassion and accountability”

5 February, 2019

Deb Prothero says:

“London's citizens are engaged in its environmental progress and empathetic, compassionate service to and for each other so all may thrive.”

29 January, 2019

Friend says:

“To deliver services to citizens at a reasonable price in a reasonable time. I know this is hard to measure ”

24 January, 2019

DH says:

“An engaged and innovative public service partner that fosters change to build a better London for all.”

21 January, 2019

Mike L. says:

“To help Londoners prosper and grow in an inclusive and connected community by delivering opportunity with respect, compassion, and account..”

16 January, 2019

Mike says:

“Empowering citizens to contribute to dynamic, diverse communities under optimized municipal conditions.”

16 January, 2019

Bill says:

“To maintain a city which respects all kinds of people: e.g. the old and the young, liberals and conservatives, not just "change" advocates.”

Values

1. Good governance, driven by community, acting with compassion, moving forward through innovation.

To be considered: (energetic collaboration, clear and lateral thinking, calculated risk taking, strong ROI and SOI, value for money, rapid advancement, technological innovation, economic vitality, individual sustainability, municipal self-sufficiency, personal productivity)

2. Results focused. Collective accountability. Serving a diverse community

3. Initiative. Integrity. Compassion. Inclusivity. Accountability

What words or statements resonate with you the most?

28 February, 2019

northernflower says:

“#1 also collaboration, clear and lateral thinking, sustainability, looking towards future needs of residents”

28 February, 2019

Forest City Resident says:

“Compassion. Inclusivity. Diverse community. Integrity.”

28 February, 2019

Values says:

“Decisions based on evidence.”

28 February, 2019

Marnie says:

“I prefer #1”

28 February, 2019

London citizen says:

“Results focused Integrity Innovation ”

28 February, 2019

HV says:

“Technological innovation.”

27 February, 2019

1250 says:

“Good governance with accountability, focused on innovation & results for an inclusive & diverse community that serves & acts with compassion”

23 February, 2019

Buzzyfoo says:

“#1 value for money and clear and lateral thinking”

21 February, 2019

kat says:

“ Results focused. Accountability; there are too many "friends" and families making money off government connections in little closed groups”

21 February, 2019

Social Justice Now says:

“London rejects: racism, sexism, speciesism, transphobia, queerphobia, classism, ableism and ageism. Clean water and zero waste now! ”

20 February, 2019

Birdman says:

“Energetic collaboration. Rapid advancement ”

19 February, 2019

hazelelmslie says:

“good governance, driven by community, but adhering to what has been laid out in plans supported by the community”

Are there words or statements that could be eliminated?

15 February, 2019

asthmaparent says:

“At a time when climate change needs urgent action, the city is the biggest polluter with transit buses and trucks parked & idling hours/day!”

5 February, 2019

Roberta says:

“too many vague words which are meaningless marketing lingo.”

29 January, 2019

Friend says:

“accountable. Come up with something better that has a clear meaning. Serving a diverse community is not a value. It is a given”

24 January, 2019

DH says:

“Initiative.”

21 January, 2019

Mike L. says:

“Number 2 is too narrow in scope”

16 January, 2019

Mike says:

“ "Good governance", "accountability" and "integrity" are fundamentals that should be expected from you and not require a reminder.”

16 January, 2019

Bill says:

“Words like "moving forward through innovation" could be used to justify change for its own sake. "Clear and lateral thinking" is not clear.”

16 January, 2019

Robert says:

“Serving a diverse community is a fact not a values statement As a matter of fact most of the wording are not actually values ”

If you were to develop Values for the City of London, drawing from the above Values, what would they be?

28 February, 2019

London citizen says:

“Innovation Leadership Accountable”

22 February, 2019

J says:

“Caring and tending to our city’s: land, water, people, infrastructure, and rich cultures/diversity with respect and strategic planning. ”

15 February, 2019

asthmaparent says:

“Stop greenwashing and idling your trucks and buses every day. Excuses and entitlement from staff when I ask if they can turn engines off.MIA”

7 February, 2019

Anne says:

“integrity, inclusiveness, innovation”

5 February, 2019

Deb Prothero says:

“Everyone working together so all may thrive in a safe, clean, dynamic city.”

29 January, 2019

Friend says:

“Good governance and excellent staff provide the best possible services to residents”

24 January, 2019

DH says:

“Accountable governance, driven by community, acting with compassion, moving forward through innovation and calculated risk-taking”

21 January, 2019

Mike L. says:

“#3. as is.”

16 January, 2019

Mike says:

“ Put First things first. Don't spend for the sake of vanity. Find your own opportunities. Support volunteerism. Think outside the box.”

16 January, 2019

Bill says:

“People in charge will write using clear language so that ordinary people will be able to understand its practical consequences. ”

16 January, 2019

Robert says:

“Be good stewards of our taxes Real lntegrity with accountability Truthful service to all”

Outcomes and Expected Results

Strategies

Upcoming Events

Upcoming Events:

Join us at an upcoming event to learn more about the Strategic Plan 2019-2023 and share your feedback in person. City staff will be on hand to answer your questions.

Friday 8 February 10:00 AM – 12:00 PM

Pop-Up Event

North London Optimist Community Centre

1345 Cheapside Street London, ON N5V 3N9 519-661-5198


Tuesday 12 February 10:00 AM – 12:00 PM

Pop-Up Event

Pond Mills Library 1166 Commissioners Rd E, London, ON N5Z 4W8 519-685-1333

Saturday 16 February 10:00 AM – 12:00 PM

Pop-Up Event

Canada Games Aquatic Centre

1045 Wonderland Rd N, London, ON N6G 2Y9 519-661-4455

Tuesday 19 February 05:00 PM – 08:00 PM

Open House

Goodwill Industries 255 Horton St. E. 519-850-9000


Thursday 21 February 06:00 PM – 08:00 PM

Pop-Up Event

Bostwick Community Centre, YMCA and London Public Library 501 Southdale Rd W. London, ON N6K 3X4 519-907-3300


Wednesday 27 February 05:00 PM – 08:00 PM

Open House

South London Community Centre - Wakefield Room 1119 Jalna Boulevard
London ON, N6E 3B3 519-661-(CITY) 2489 ext 7380

Thursday 28 February 03:00 PM – 05:00 PM

Pop-Up Event

Stoneycreek Community Centre, YMCA and London Public Library 920 Sunningdale Rd E, London, ON N5X 0H5 519-667-4400