Background

About London’s Community Safety and Well-Being Plan

The City of London is in the process of developing its Community Safety and Well-Being (CSWB) Plan.

The Ontario government requires that all municipalities prepare and adopt a CSWB Plan by January 1, 2021 (Bill 175 - The Safer Ontario Act).

Each plan must be led by an advisory committee comprised of representatives from local government, police services, health/mental health, education, social services, and community and custodial services for children and youth.

A Community Safety and Well-Being Plan is a way to work together to address common objectives to ensure London is a safe, healthy and vibrant community.

The vision is to work together to achieve sustainable communities where everyone feels safe, has a sense of belonging, opportunities to participate, and where individuals and families are able to meet their needs for education, health care, food, housing, income, and social and cultural expression.

Through Community Safety and Well-Being planning, the City of London, in collaboration with community partners and residents, hopes to enhance our collective ability to respond to issues and build on the many successful efforts that contribute to a strong sense of safety and well-being in our community.

An important step in this process is obtaining community input to help build the plan.

Residents and stakeholders are invited to complete the survey and share their ideas about what makes a safe and healthy city to help build strategies and actions for the CSWB Plan.

How to get involved

Community groups, organizations and individuals can engage in the process online or in person to provide their input in the following ways:

1. Complete the survey

2. Facilitate a Community Conversation

3. Participate in the Community Open House

Survey

About these questions: The options provided in both questions 1 and 2 align with the risk and protective factors included in the province of Ontario’s Community Safety and Well-Being Planning Framework: A Shared Community in Ontario.

What does community safety and well-being mean to you?

Please choose your top five.

What requires the most improvement or attention to improve safety and well-being in London?

Please choose your top five.

Theme-Specific Questions

About these questions: Mental health, substance use, housing, crime, and neighbourhoods have been identified as some of London’s most pressing issues. We want to learn more about what community safety and well-being looks like to you in each of these areas. We are also interested in your recommendations for London.

Mental Health

In the area of mental health, community safety and well-being means:

• people know where to go for help when they need it

• people are able to access timely services and resources

• people feel good about their overall mental health

• there is reduced negative attitudes and more awareness of mental health

• services are designed to meet the needs of the community

• services are easy to use

Substance Use

In the area of substance use, community safety and well-being means:

• people know where to go for help when they need it

• people are able to access timely services and resources

• there is an understanding about substance use

• services are designed to meet the needs of the community

• services are easy to use

Housing

In the area of housing, community safety and well-being means:

• people have the supports they need to find and keep housing

• people have housing that is affordable

• people have housing that is appropriate (e.g. size, number of bedrooms)

• people can live in the neighbourhood they want to live in (e.g. close to where they work)

Crime

(Definition: Crime relates to assault, break and enter, damage to property, robbery, sexual assault, theft, etc.)

In the area of crime, community safety and well-being means:

• people are free from physical harm and the threat of physical harm

• people know where to go for help if they need it

• people have timely access to emergency services and supports (e.g. Police)

• people feel safe in their neighbourhood

• people feel safe in their home

• people feel safe in the city overall

Neighbourhoods

In the area of neighbourhoods, community safety and well-being means:

• people reside in a neighbourhood where they feel safe

• people have positive relationships with their neighbours

• people feel connected and involved in their neighbourhood

• people feel welcomed and included in their neighbourhood

• people can move around their neighbourhood/city safely, affordably, and efficiently

Other

Community Conversations

Interested in organizing a group conversation with interested stakeholders or community groups?

We’ve prepared a Community Conversation Toolkit that provides everything you’ll need.

Focused conversations on specific topics of interest can take as little as 15-20 minutes. It takes approximately one hour to complete the entire Community Conversation Toolkit.

Open House

Join us at the Open House

January 29 between 4 p.m. and 7 p.m. at Goodwill Industries, 255 Horton Street

Take the opportunity to learn more about the Community Safety and Well-Being planning process, ask questions and provide your input.

FAQs

  • An integrated approach to service delivery by working across a wide range of sectors, agencies and organizations to proactively develop and implement evidence-based strategies and programs to address local priorities related to crime and complex social issues on a sustainable basis.
  • The implementation of CSWB plans will mark a shift in focus from a reactive, response-based approach to incidents to a more proactive, holistic approach to community safety. The direct result of this shift will see a reduction in pressures on first responders, as the CSWB plan will focus on social development, prevention, risk intervention and incident response.
  • More detailed information is available in the Ministry of Community Safety and Correctional Service’s CSWB framework.

The Safer Ontario Act, 2018, requires that Ontario’s single-tier and regional municipalities prepare and adopt a community safety and well-being plan. The City of London must prepare a draft Community Safety and Well-being Plan and seek Council approval before January 1, 2021.

London’s Community Safety and Well-Being Plan will enhance how we collaborate with community partners, strengthen relationships and look to strengthen how we collectively coordinate services on issues related to safety and well-being.

CSWB planning has a wide-range of positive impacts for local agencies/organizations and frontline service providers, as well as the broader community, including the general public. A few key benefits are highlighted below:

  • Enhanced communication and collaboration among sectors, agencies and organizations;
  • Transformation of service delivery, including realignment of resources and responsibilities to better respond to priorities and needs;
  • Increased understanding of and focus on local risks and vulnerable groups;
  • Ensuring the appropriate services are provided to those individuals with complex needs;
  • Increased awareness, coordination of and access to services for community members and vulnerable groups;
  • Healthier, more productive individuals that positively contribute to the community; and
  • Reducing the financial burden of crime on society through cost-effective approaches with significant return on investments.

The City is being guided by the Province’s Community Safety and Well-Being Planning Framework.

Timeline

Summer – Fall 2019: Identify Risk Factors

The Province defined risk factors as negative characteristics and/or conditions present in individuals, families, communities, or society that may increase social disorder, crime or fear of crime, or the likelihood of harm or victimization to persons or property in a community. We have used the Provincial Framework’s definition of risks, along with the Ministry’s list of risk and protective factors, to assist with the identification of risks and consulted with local stakeholder organizations to prioritize them.

January – February 2020: Engage the Community

Spring – Summer 2020: Develop the CSWB Plan

Fall 2020: Approve the CSWB Plan


The implementation of CSWB plans will mark a shift in focus from a reactive, response-based approach to incidents to a more proactive, holistic approach to community safety. The direct result of this shift will see a reduction in pressures on first responders, as the CSWB plan will focus on social development, prevention, risk intervention and incident response.

A CSWB plan must include the following core information:

  • Local priority risk factors that have been identified based on community consultations and multiple sources of data, such as Statistics Canada and local sector-specific data;
  • Evidence-based programs and strategies to address those priority risk factors; and
  • Measurable outcomes with associated performance measures to ensure that the strategies are effective and outcomes are being achieved.

The City of London has been designated to lead a collaborative planning process with an Advisory Committee. The Advisory Committee brings various sectors’ perspectives together to provide strategic advice and direction to the municipality on the development and implementation of the CSWB Plan.

Advisory Committee Membership

Children’s Aid Society

City of London

Local Health Integrated Network

London Police Service

London Police Service Board

London District Catholic School Board

Middlesex-London Health Unit

Thames Valley District School Board

Western University



CSWB planning is being mandated to municipalities to ensure a proactive and integrated approach to address local crime and complex social issues on a sustainable basis. Municipalities will have a leadership role in identifying their local priority risks in the community and addressing these risks through evidence-based programs and strategies, focusing on social development, prevention and risk intervention.

It is important to remember that while the municipality is designated the lead of CSWB planning, developing and implementing a CSWB plan requires engagement from all sectors.

  • To achieve the ideal state of a sustainable community where everyone is safe, has a sense of belonging, access to services and where individuals and families are able to meet their needs for education, health care, food, housing, income, and social and cultural expression.
  • Ensure London is better prepared for the ever-changing demands in our community.

CSWB planning supports a collaborative approach to addressing local priorities through the implementation of programs/strategies in four planning areas, including social development, prevention, risk intervention and incident response. By engaging in the CSWB planning process, communities will be able to save lives and prevent crime, victimization and suicide.

Further, by taking a holistic approach to CSWB planning it helps to ensure those in need of help receive the right response, at the right time, and by the right service provider. It will also help to improve interactions between police and vulnerable Londoners by enhancing frontline responses to those in crisis.

  • Insights and ideas shared by community members will inform the content of the plan and help identify any potential gaps.
  • Input will help build the strategies and actions for the plan.

Note: Any identifying information will be removed through the data analysis process. Individual responses will not be shared. Responses will be combined to report statistics and/or common themes.